Carol Ma
She/HerMSW, MSocSc, BA
Registered Social Worker
Registered Social Worker
EnglishCantoneseMandarinTherapy isn’t about fixing what’s broken—it’s about honouring your story, scars and all, and discovering strength and meaning in the midst of it. Whether you’re feeling stuck in old patterns, navigating current challenges, or longing for something more in your life, you don’t have to do it alone. I’m here to walk alongside you—with compassion, curiosity, and a deep respect for your unique journey.
Background
Hi, I’m Carol—a Registered Social Worker that supports individuals in Ontario and Alberta. I came into this work through a deep belief in our capacity to grow, heal, and reconnect with ourselves, even in the midst of pain or uncertainty. For me, therapy is not just a profession—it’s a space where meaningful human connection and transformation can take root. Many of the people I work with appear strong and capable on the outside, while quietly carrying self-doubt, anxiety, or the lingering impact of past experiences. If that sounds like you, know that you’re not alone. I offer a warm, attuned space where you can slow down, be yourself, and make sense of what’s been hard to hold on your own.
Your therapeutic experience with me
My approach is grounded in empathy, authenticity, and collaboration. I see therapy as a shared process—one where your voice matters, and where growth happens not by fixing what's “wrong,” but by making space for what’s real. Clients often describe our sessions as a place where they can finally let their guard down. I offer a calm, compassionate space where you can be real—no pressure to perform or have it all together. My approach is warm,trauma informed and culturally attuned. I listen deeply, ask thoughtful questions, and move at your pace. Together, we’ll make sense of what’s been weighing on you and gently work toward healing, clarity, and self-trust.
Therapeutic approaches
These are the approaches at the heart of my work, and I use them often because they help create meaningful change:
Acceptance and Commitment Therapy (ACT)
Cognitive Behavioural Therapy (CBT)
Satir Model
Somatic Therapy
I also draw on other evidence based approaches that can gently support you when they align with what you need:
Mindfulness
Culturally Sensitive Therapy
Focused populations and cultural backgrounds
These are the communities and cultural backgrounds I focus on, and I bring a sincere commitment to supporting you in a way that feels respectful and genuine:
Populations
Young Adults
Millenials
Individuals With Mental Health Challenges
Cultural communities
Hong Konger
Chinese
East Asian
Newcomer And Refugee
First And Second Generation Immigrants
Professional credentials
Registered Social Worker
- No.841552
Ontario College of Social Workers and Social Service Workers
Registered Social Worker
- No.18678
Alberta College of Social Workers
Educational background
Master of Social Work
The University of Hong Kong, Hong Kong
Master of Social Sciences in Development Studies
The City University of Hong Kong, Hong Kong
Bachelor of Arts
The University of Hong Kong, Hong Kong
Practice locations & services
FAQ
Immediate crisis support available
If you're experiencing a mental health crisis, help is available right now:
- 🚨 Call 911 for immediate emergency assistance
- 💬 Call or text 988 for mental health crisis support and suicide prevention