Carol Ma
She/HerMSW, MSocSc, BA
Registered Social Worker
Registered Social Worker
EnglishCantoneseMandarinTherapy isn’t about fixing what’s broken—it’s about honouring your story, scars and all, and discovering strength and meaning in the midst of it. Whether you’re feeling stuck in old patterns, navigating current challenges, or longing for something more in your life, you don’t have to do it alone. I’m here to walk alongside you—with compassion, curiosity, and a deep respect for your unique journey.
Background
Hi, I’m Carol—a Registered Social Worker that supports individuals in Ontario and Alberta. I came into this work through a deep belief in our capacity to grow, heal, and reconnect with ourselves, even in the midst of pain or uncertainty. For me, therapy is not just a profession—it’s a space where meaningful human connection and transformation can take root. Many of the people I work with appear strong and capable on the outside, while quietly carrying self-doubt, anxiety, or the lingering impact of past experiences. If that sounds like you, know that you’re not alone. I offer a warm, attuned space where you can slow down, be yourself, and make sense of what’s been hard to hold on your own.
Your therapeutic experience with me
My approach is grounded in empathy, authenticity, and collaboration. I see therapy as a shared process—one where your voice matters, and where growth happens not by fixing what's “wrong,” but by making space for what’s real. Clients often describe our sessions as a place where they can finally let their guard down. I offer a calm, compassionate space where you can be real—no pressure to perform or have it all together. My approach is warm,trauma informed and culturally attuned. I listen deeply, ask thoughtful questions, and move at your pace. Together, we’ll make sense of what’s been weighing on you and gently work toward healing, clarity, and self-trust.
Areas of expertise
These represent my core areas of expertise, backed by specialized training and extensive clinical experience.
Anxiety
Self Esteen & Self-worth
Interpersonal Relationships
Personal Growth
Childhood Trauma
Career & Life Transitions
I also provide skilled support in these additional areas and welcome clients seeking help with these concerns.
Culture Conflict
Perfectionsim
Guilt & Shame
Therapeutic approaches
These are my primary therapeutic approaches, backed by specialized training and extensive clinical experience.
Acceptance And Commitment Therapy
Cognitive Behavioural Therapy (CBT)
Satir Model
Somatic Approach
I also incorporate these evidence-based approaches when clinically appropriate:
Mindfulness-based Therapy
Culturally Sensitive Therapy
Client communities & cultural expertise
These are the client communities and cultural backgrounds I have specialized experience supporting.
Client populations I serve
Young Adults
Millenials
Individuals With Mental Health Challenges
Cultural expertise
Hong Konger
Chinese
East Asian
Newcomer And Refugee
First And Second Generation Immigrants
Professional credentials
Registered Social Worker
- No.841552
Ontario College of Social Workers and Social Service Workers
Registered Social Worker
- No.18678
Alberta College of Social Workers
Educational background
Master of Social Work
The University of Hong Kong, Hong Kong
Master of Social Sciences in Development Studies
The City University of Hong Kong, Hong Kong
Bachelor of Arts
The University of Hong Kong, Hong Kong